Tech Support


Computer Woes?

  • Do you want to do something on your computer, but you just don’t know how?
  • Is your computer running slow?
  • Do you need to install and learn new software?
  • Is your computer not communicating with another device?

I can come to you or work on your computer remotely.

I enjoy helping people.  I worked in the computer software industry for > 30 years and gained robust technical skills.

enjoy helping people + tech skills = Susan Tech!

I don’t profess to know everything, but if I don’t know it, I can usually figure it out, or point you in the right direction.

My technical support strengths include:

  • PCs
  • Windows
  • Virus, Ad-Ware & Malware removal
  • Email Setup
  • Installing and learning new software
  • Using search engines to find information
  • Travel planning online
  • Software:
    • Microsoft software (Office (Word, Excel, Outlook, Powerpoint), Project, etc.)
    • Furuno’s Maxsea
    • Skype
    • Dropbox
    • WordPress

Please contact me at if I can be of assistance. Rates are negotiable; bartering is accepted.   If I can’t fix it, its free!

Note: I can help you remotely if we both have a WiFi connection.



Susan Tech Resources:

  • How to install Google Chrome Remote Desktop:
  1. Open Google Chrome
  2. Click this link to open the Chrome Store
  3. Click the “+ Free” button
  4. You will need a Goggle Account (google, gmail, etc.) to login to Google and complete the Installation… if you don’t already have an account, you may create a new one.
  5. Click the “Add” button on the “Confirm New App” pop up
  6. Allow the application to install, this may take a few minutes (~23MB)
  7. A new tab will open in Chrome showing your Chrome Apps; click Chrome Remote Desktop
  8. Click the “Continue” button on the “Authorize” pop up
  9. Click the “Accept” button on the “Chrome Remote Desktop” pop up
  10. Click the “Get Started” button for Remote Assistance
  11. Click the green “Share” button
  12. A code will be generated and shown on your screen, please provide that code to me.  You can stop our sharing session at anytime by clicking the “Stop Sharing” button



3 thoughts on “Tech Support

  1. Karen Jones

    Susan was able to pull email addresses from software she didn’t know to create a group email for us. Of course she then needed to show me how to send it out among other helpful lessons. Thank you so much Susan.

  2. Sandy

    Susan has spent countless hours helping me with computer, software and web site issues. If it weren’t for her I am quite sure I would have decided to pitch my computer out the window many years ago!


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